Points to consider about
- Programmatic requirements and departmental policies should be aligned with specific departmental and institutional goals, created collectively with input from the staff and faculty. They should remain transparent and fully accessible to staff and faculty.
- Transparency simply means keeping expectations and the decision-making process mutually clear and comprehensible to all, which requires continuous interactions with staff and faculty and involvement of staff and faculty in the decision making process.
- Policies, whether new or existing, should not come as a surprise to the people who are affected by them. Secrecy in decision making, as well as “silent” policy modifications, seldom bring about positive results and almost always create tension.
- Decisions and policy implementations, particularly difficult ones, have a better chance of being received in a positive manner by staff and faculty who are part of the decision-making process.
- To avoid potential lawsuits filed by staff and faculty against institutions of higher education, workplace rules and regulations should be made well-known to everyone concerned.
- When communicating policy modifications and important decisions, department heads and other departmental officials should practice civility and respect for the feelings and self-esteem of staff and faculty, which is always appreciated, ultimately saves time and effort, and, in the case of difficult situations, minimizes stress as the situation unfolds.